Our business was founded by people that wanted to deliver high-quality products that just work. After years of working in the industry and seeing sub-par systems sold that didn’t meet the clients’ needs, we decided to do something about it. Our goal is to build a strong and reliable backbone for you or your business that will do what you want when you want. We give a clear scope of work, we are upfront with you from start to finish, and everyone working on your system is a skilled, trained professional that understands your end goal.
We offer affordable prices and maintain the highest standards of reliability and quality. We can do this because we are partnered with industry leading hardware suppliers and stick with brands we know and trust as well as building some hardware ourselves. This allows us to say with 100% confidence that our system is going to work from day one and continue to do so for years to come.
We focus on proactive service management because service calls are an expensive and unpredictable expense. A single service call can cost hundreds of dollars and hours of downtime. Fewer points of failure mean fewer service calls and less downtime; while cutting costs and offering peace of mind.
We are a team of seasoned A.V. & I.T. Professionals that are passionate about our work and using technology to provide custom solutions to fit any need.
Our mission is to design and build the best quality systems that will stand the test of time. All of our work is based on our core values:
-Excellence through Design.
-Source only equipment that will perform and endure.
-Provide specialized training and onboarding to clients for maximum system utilization.
Gremlin Control is a Veteran Owned Business based out of Buffalo, New York. For over ten years, we have found solutions to AV and IT Problems for a diverse range of residential and commercial environments.
"Josh and Rich provide not only top quality tech knowledge but they do meticulous work. I have 2 rooms where cords are everywhere and you can not even see them. The racks where our equipment is stored is professionally put together and neat and clean. We would have one shabby system if we tried to do this ourselves! Their knowledge of how to put together the components needed to suit your individual needs is dynamic. I am thankful I was given their name from a friend and that I went with them. They are tech wizards and worth every penny!"
- D LeFevre
"I added a NVR to my camera system through Gremlin Control last week. Josh and his team are thorough and go through great lengths to ensure your knowledge and
operation of the cameras and recording equipment. I was able to customize my cameras specific intrusion areas which allows me therefore to specifically pin point any security breach around my property. Josh is friendly and professional and is able to answer any and all questions. I would recommend this company to anyone out there looking for a customized and affordable camera security system."
- Tony DeVito
"Josh listened to my needs and shared his experiences and gave me suggestions to save money and giving me more future options for expansion of my network and hardware. He is very knowledgeable and gave me other ways of solving issues while increasing the value of the outcome. I have Gremlin on speed dial in my phone. After the initial installation, I have already called twice for more hardware for expansion."
- Lawrence Bouchard
"I highly recommend Gremlin Control for your media department. They provide excellent service and customer service. They not only updated our media but stayed with us until we got the hang of it. They stand behind their work and are there when you need them."
- Pastor David Costantino
very experienced with attention to detail. I would recommend them to anyone. They even clean up when they are done."
- John Britt
Gremlin Control is a veteran owned small business located in Buffalo, NY. BOOK NOW